Terms of Sale

These Terms of Sale govern all purchases made on the PickleballDoor website. By placing an order, you agree to the terms outlined below.

1. Orders

When you place an order on our website, you agree that all information provided is accurate and complete.

After placing your order, you will receive a confirmation email. This confirmation does not guarantee acceptance of the order, which may be declined or canceled if necessary.

2. Pricing and Payment

All prices displayed on our website are shown in the selected currency.

We reserve the right to modify prices at any time without prior notice.

Payments are processed securely through our payment providers. By completing a purchase, you confirm that you are authorized to use the chosen payment method.

3. Order Processing

Orders are processed within 1–3 business days.

Once your order has been processed, you will receive a shipping confirmation email including your tracking information.

4. Shipping and Delivery

We offer free shipping within the United States.

Orders are shipped from our logistics partners and warehouses.

Estimated delivery time is 7 to 10 business days, depending on your location and external factors such as carrier delays.

While we strive to meet these delivery times, they are estimates and not guaranteed.

5. Tracking

Once your order has been shipped, a tracking number will be provided via email, allowing you to follow your package in real time.

6. Returns and Refunds

We accept returns under specific conditions. To be eligible for a return:

• The item must be unused and in its original condition
• The request must be made within the specified return period

Refunds are processed after the returned item has been received and inspected.

For full details, please refer to our Refund Policy.

7. Order Issues

If your order arrives damaged, defective, or incorrect, please contact us as soon as possible at:

hello@pickleballdoor.com

We will work quickly to resolve the issue.

8. Limitation of Liability

PickleballDoor shall not be held responsible for delays, losses, or damages caused by shipping carriers or events beyond our control.

9. Governing Law

These Terms of Sale are governed by the laws of France.

Any disputes shall fall under the jurisdiction of the competent courts of France.

10. Contact

For any questions regarding these Terms of Sale, you may contact us at:

hello@pickleballdoor.com