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FAQ
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To keep your PickleballDoor paddle in great shape, avoid extreme temperatures and prolonged exposure to direct sunlight, which can affect performance. Clean the paddle surface with a damp cloth, avoiding harsh chemicals. Store your paddle in a protective cover when not in use to prevent scratches and prolong its life.
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Orders are typically processed within 1-2 business days. Once shipped, delivery times vary based on location but usually take between 3-7 business days. Expedited shipping options are also available at checkout for faster delivery.
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PickleballDoor offers a limited warranty of 14 days on our paddles and select equipment to cover manufacturing defects. If you experience any issues with your purchase due to a defect, please contact our customer support team within the warranty period to discuss replacement options. Note that normal wear and tear are not covered under warranty.
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Absolutely. We accept returns and exchanges within 30 days of delivery, provided the item is unused and in its original condition. Customers are responsible for return shipping costs unless the item is defective or incorrect. Once we receive and inspect the returned item, we’ll process a full refund or exchange.
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Yes! PickleballDoor regularly provides discounts and promotions on our pickleball gear. Check our website frequently for exclusive deals or sign up for our newsletter to stay updated on the latest sales, new product launches, and special offers.
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Yes, PickleballDoor offers special discounts for clubs, teams, and other group purchases. If you're interested in buying in bulk, please reach out to our sales team to discuss pricing options and packages tailored to your needs.
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Choosing the right paddle depends on several factors, including weight, grip size, and material. If you prefer power, a heavier paddle might be best, while a lighter paddle offers more control and maneuverability. Grip size affects comfort, so choose a grip that matches your hand size. PickleballDoor offers a range of paddles with different materials and weights to suit various playing styles, whether you're a power player or prefer precision and control.
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Carbon paddles are lightweight and provide excellent control, making them ideal for players focused on precision and finesse. Kevlar paddles, on the other hand, are known for durability and added power, making them great for players who want extra strength in their shots. Both options are top-quality and offer distinct advantages depending on your playing style.